Nudges and Notifications on Beeline

Beeline keeps your users informed, engaged, and on track with timely notifications. This page provides an overview of the different alerts users can receive, ensuring they never miss an important update, deadline, or interaction.

Date Updated: 04 July 2025

Please note - some of these notifications are not yet released to all workspaces.

How We Notify Your Users

Beeline uses a multi-channel approach to ensure important messages are seen. Based on the urgency of a notification, we can deliver it through one or more of the following channels:

Email: Rich, formatted messages sent directly to a user's inbox.
Push Notification: Actionable alerts that appear on a user's mobile device.
SMS: Short, text-only messages for high-priority alerts.
WhatsApp: Rich messages with links and formatting delivered via WhatsApp.

Notification Priority:

High Priority (e.g., Content Assignments, Event Invitations): Sent via Email, Push, and SMS to ensure immediate attention.
Medium Priority (e.g., Comments, Mentions): Sent via Email and Push to keep users in the loop.
Low Priority (e.g., Group Additions, Document Shares): Sent via Email to inform without interrupting.

Social and Communication

Keep teams connected and conversations flowing with notifications for social interactions.

Notification Type	When It's Sent	Example Message
New Comment	When someone comments on a user's post.	"John Smith commented on your post”
Mention in Feed	When a user is @mentioned in a post or comment.	"Sarah Johnson mentioned you in a post”
Document Shared	When another user shares a document directly.	"Alex Rodriguez shared ‘Project Proposal’ with you”
Added to a Group	When a user is added to a new group or team.	"Lisa Chen added you to Marketing Team”

Learning and Development

Drive learning engagement with automated alerts for new content, deadlines, and achievements.

Notification Type	When It's Sent	Example Message
New Content Assigned	When a course, lesson, or resource is assigned.	"Mike Davis assigned you ‘Safety Training Course’”
Deadline Reminder	When an assignment's due date is approaching.	“‘Compliance Training’ is due tomorrow”
Content is Overdue	Sent daily when a user's assigned content is past its due date.	“‘Monthly Report’ was due yesterday”
Certificate Earned	When a user successfully completes a certification.	“You earned ‘Advanced Safety Training’”
Certificate Expiring	When a user's certificate is nearing its expiration date.	“Your ‘First Aid Certification’ expires in 30 days”
Coaching Session Ready	When a follow-up AI coaching session is available.	“Continue your learning in ‘Python Fundamentals’”